Sign Up Questions
What payment method options do I have for my Sunscription payments?
What are my options? Homeowners and renters have the following two payment method options for their Sunscription payments to US Solar: Bank Account: Your Sunscription payments will be automatically withdrawn from your bank account. Some programs ...
Why do I need to share details about my electric utility account with US Solar?
One of the requirements to sign up your home or business with a community solar subscription is to provide some details about your account with your electricity provider. But why does US Solar need this information? US Solar needs this information ...
If I have multiple properties or multiple accounts with my utility, can I subscribe all of them?
After working with thousands of utility customers, we understand that people have different structures for their electric utility accounts, electric meters, and properties. And we also understand that a program like community solar can feel a bit ...
What if I sign up and then change my mind right away? Can I back out of my agreement?
We understand that it can be challenging to decide on doing something like joining a Community Solar Garden, especially when the signing of a contract is involved. Our goal is to make sure that people who choose to subscribe to one of our Solar ...
How long do I have to sign up?
When considering a subscription with US Solar, you may have a lot of factors that play into your decision about becoming a subscriber. We encourage you to do your research and work with our subscription team for as long as you need in order to make ...
Do I get a signup bonus? Can I get a referral bonus? What if someone referred me?
As a subscriber at a Community Solar Garden, you will be helping to drive the development of more renewable energy in your local area, while also saving on your utility costs. Can it get any better than that? With financial bonuses ...
I'm thinking about moving in the future. Should I subscribe to a Solar Garden or should I wait?
Your Sunscription is a long term agreement that is designed to be flexible If you are considering a move in the future, that doesn’t mean that you can't subscribe to a Community Solar Garden. A Sunscription is a long term agreement that is also ...
I did not receive an email I was expecting to receive from US Solar. What should I do?
Messages regarding your Sunscription, subscription statements, and customer support are sent from support@us-solar.com and dashboard@us-solar.com. We recommend you add both of these email addresses to your email provider's contacts / address book to ...