The exact day that you receive your Sunscription statement from US Solar is based on what electric utility you have and your billing cycle with them. Once US Solar receives the official energy production data from your utility, you will receive a statement email from dashboard.us-solar.com that shows how much energy your Sunscription produced during the previous period and the payment due.
Additionally, the exact day your Sunscription payment processes successfully is based on the payment method you choose and the Scheduled Date listed on your Sunscription statement.
You can view your past Sunscription statements by logging into your Sunscription Dashboard. As a reminder, your Sunscription is configured with autopay, so there is no need for you to take action to pay the amount due each month.
Xcel Energy has adjusted all Minnesotan community solar subscribers' billing cycles to better align with when their team measures the energy produced at your Solar Garden (see this article for more information). This collaboration between your utility and US Solar means the timing of your Sunscription credits and payments is relatively predictable.
Mid-month, each month, you will receive your statement from US Solar with charges associated with the energy produced during the previous month. Similarly, you can expect the Sunscription credit on your electric bill in any given month reflects the previous calendar month's credit amount.
That means, if you are looking for your Sunscription charges from July's energy production, you will be able to see that reflected on the statement you receive from US Solar in mid-August. The Due Date is scheduled for 10 days after the Statement Date; that way you have a heads up before our system attempts to withdraw the amount due. Depending on your bank or credit card provider, the withdrawal can take a few days to process.
The Energy Production Period aligns with the calendar month. The Sunscription credit and statement you receive in any given month reflects the previous month's energy production.
Illinois residents will receive their Sunscription statement from US Solar once a month around the middle of each month. Depending on your utility billing cycle, this may be a few days or several weeks after you received the corresponding kWh credit on your electric bill.
The Due Date is scheduled for 10 days after the Statement Date; that way you have a heads up before our system attempts to withdraw the amount due. Depending on your bank or credit card provider, the withdrawal can take a few days to process.